Warranties







 

Why take out a Warranty with VTS?

Our aim is to keep you in production. Our engineers are highly skilled with 81 years of experience working with wide format printers, specialising in Roland, Mimaki and Mutoh.

  • Our warranties are designed to minimise downtime and keep you in production.
  • Maintenance costs become fixed and planned rather than variable and unexpected.
  • Our warranties include an annual service.
  • You’ll receive free technical support direct from our engineers.
  • We have discounts available for sites with multiple printers.
  • You can spread payments over 12 months.
  • Our warranties are more affordable than the original manufacturers.

 

What does a warranty with VTS include?

To start with we will give your printer a 40 point inspection and service using engineers who specialise in maintaining wide format printers. We’ll then tune your printer for optimal print quality before finishing with a though clean to ensure reliability. You’ll then have 12 months peace of mind knowing your most critical business asset will be up and running quickly in the event of a failure.

 

 

A few Important Terms and Conditions
Our warranties only cover the latest  version of the manufactures ink or our own premium brand ink.

Your printer must be in good working order and we are more than happy to repair your machine to bring it up to warranty condition.

When we inspect your printer, if any parts are beyond their lifespan but still working correctly we won’t replace them. It will not effect the warranty, and if these parts fail subsequently we’ll replace them at cost for you.

Full Terms and Conditions


If you have questions about any of our warranties please use the contact form below.